Packages ship within 1-2 weeks from the date we receive the order. Items are shipped from Berlin using the Deutche Post. For oders outside the EU please get in contact at hello@hasenstunde.com
RETURN & EXCHANGE POLICY
Die Hasen Stunde has a no refund, exchange only policy if your item is damaged during shipping. Please get in touch with us if this is the case at hello@hasenstunde.com. All returns must be shipped back to us within 7 days of the request approval. Die Hasen Stunde reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.